SMS Appointment Reminder

Appointment reminders are a big deal, as someone not showing up for an appointment is a big issue. Appointment reminder is a frequently asked feature by our customers, so our team worked hard to deliver the product.

Per this study, appointment no-shows cost the U.S. health care system more than $150 billion a year and individual physicians an average of $200 per unused time slot. This is just in the health care industry alone. Business owners are also busy and time is money. Customers are busy as well, and it’s easy to forget about appointments. When customers are not showing at an appointment, it is a lose-lose situation for everybody.

In a traditional set up, office assistants have to make a phone call to customers about an appointment. The issue is that people don’t always pick up their phone. Customers prefer text instead. It also costs time and money for assistants to make call customers in order to remind them about an upcoming appointment. It is tedious and labor intensive.

WikiPro SMS auto reminder easily solves the no-show customer issue and does it cheaply. The system can automatically remind customers about appointments. Since customers prefer text over a phone call or email, the appointment reminder is well received by the customers. Not only do business owners save money by sending out appointment reminders automatically, customers also easily get the reminder through text messages and show up on the appointment. It’s a win-win situation.

WikiPro appointment reminder is simple and easy to use. How it works:

  1. Set up the calendar and appointment.
  2. It is simple to set up your calendar. Then, add the appointment.
  3. System sends out the auto reminder.
  4. The system sends out the appointment reminder by text, email or phone call. It is flexible and automated.
  5. Good bye to missed appointments. Welcome customer satisfaction and more business!

For a business owner, you can define multiple calendars. A calendar represents a resource: a service provider, a room or a machine etc, whose appointments can be tracked. Our calendar view can display multiple schedulers, with each scheduler linked to a calendar.

SMS auto appointment reminder does fixes the problem of people not showing up. It is one of the many features by WikiPro: the All-in-one business texting platform. WikiPro is cloud based system with no hardware installation required. As business owners, once you sign up at wikipro.us, appointment reminder is included in our standard pricing plan and above.

We would like to thank our customers by making WikiPro better, one day at a time. Cheers.

Originally published at https://www.wikipro.us on February 24, 2021.

CTO of WikiPro, All-in-one Business to Customer Communication Platform. https://www.linkedin.com/in/xiongwu/

CTO of WikiPro, All-in-one Business to Customer Communication Platform. https://www.linkedin.com/in/xiongwu/