Online reviews matter. For small businesses, the competitions are typically high. You need good reviews on Google or Facebook to stand out.
This survey[1] found that 86% of customers will pay more for a service provider with higher reviews and ratings on the reviews site such as Google, Yelp, Facebook etc. Not only that, but online reviews can help businesses get more customers. With better reviews, you can charge more for your services!
Online reviews are important. But how do you get them?
Enter WikiPro online reviews, you can easily get a lot of online reviews quickly.
How?
You send a text message. Your customer leaves a review. Repeat. It’s as easy as that!
When you have a happy customer, you can use the WikiPro web app to request reviews after customer leaves the office. You shouldn’t ask your customer to write reviews at your office. Google has algorithm to disable review writing at your business location. As soon as they leave, send them a text message. While it is still hot, your customer can leave a review in under 30 seconds. Your customers no longer need to search for you on Google, Facebook, or Yelp for your business so they can write a review. People are not willing to write reviews if it takes that long! They are too busy to write reviews.
Send a text, get a review. It is so easy for your customers and you can be assured that reviews are rolling in.
You can also manage your online Google/Facebook reviews in our WikiPro web app. You no longer needs to log into different places to manage the reviews. You can reply to the online reviews and keep customer engaged.
WikiPro is more than just online reviews. We have payments, business landline texting, e-signature, video chat, instant messaging, file sharing, task management & more. We are committed to help you grow your business and increase your revenue.
Give it a try, Sign up for a free two weeks trial, no credit card is required.
References:
[1] https://www.softwareadvice.com/field-service/industryview/online-reviews-report-2015/
Originally published at https://www.wikipro.us.
