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COVID-19 has taken the world by storm. All people are advised to wear masks and socially distance. As a lawyer, it is challenging to keep your business open and serve your clients.

A solution to this is to use WikiPro to create contactless law offices overnight.


For a legal document or retainer agreement that requires a signature, lawyers can simply use the WikiPro E-sign module to send a link to clients’ mobile phone. In no time, the document will be signed. WikiPro E-sign is secure and convenient. The signature link can be sent via text, email, or both. There is…

Appointment reminders are a big deal, as someone not showing up for an appointment is a big issue. Appointment reminder is a frequently asked feature by our customers, so our team worked hard to deliver the product.

Per this study, appointment no-shows cost the U.S. health care system more than $150 billion a year and individual physicians an average of $200 per unused time slot. This is just in the health care industry alone. Business owners are also busy and time is money. Customers are busy as well, and it’s easy to forget about appointments. …

In a few days, we are entering a new year, 2021.

First, I would like to thank our customers for doing businesses with WikiPro. We appreciate your support and suggestions.

Business SMS began gaining momentum during 2020 alongside a global pandemic, with many businesses struggling to survive. Everyone is advised to practice social distancing. As of a result, people have changed certain habits and contactless social interaction is now mainstream.

Consumers Are Texting More and More.

What is business SMS? Business SMS is a software allowing businesses to text customers. The vast majority of Americans — 96% — now own a cellphone of some kind. …

We all know that video chats are all the rage right now. During this pandemic, video conferencing is our new way of life. Many people are using popular video conference programs to conduct face to face businesses.

For a business owner, when wanting to talk with someone face to fact, they use whatever video conferencing software at their disposal. However, these video conferencing tools require app install and doesn’t have any other features.

On the other hand, WikiPro requires no app installation, and recently introduced the video chat feature that is easy to use along with many other helpful tools.

If you are a small business owner, it is important for you to be searchable at Google.

You may have a web site, the website has to be ranked. There are billions of web pages and it is an uphill battle to rank high at Google. To rank high, you need to have proper SEO (search engine optimization), which is a topic on its own.

There is a much easier way to get ranked for small business, at Google local search result. This is because the competition is a lot lesser than web site. You only have a limit number…

Skype is a big company, WikiPro is the little potato.

If Skype is so big and so good, why would anyone do over with another solution?

Let me give you the answers.

Skype is a telecommunications application that specializes in providing video chat and voice calls between computers, tablets, mobile devices etc. over the Internet. Skype also provides instant messaging services. Users may transmit text, video, audio and images. Skype allows video conference calls.

Skype is widely popular because of it’s free. …

In the wake of COVID-19, it becomes problematic for people to pay you with a card reader. CDC has advised people to stay indoors and wear masks, but when we visit a local store, you still have to swipe your card at a card reader. The card reader is touched and swiped by many, which creates an issue to potentially spread the virus. It’s not safe for customers or employees.

Contactless payment is the way to go.

There are a few methods of contactless payments:

  • Apple pay. Apple Pay uses the near-field communication (NFC) chips embedded in your iPhone and…

COVID-19 is having a huge impact on businesses. Lots of high tech giants have workers working from home as a permanent policy.

But as small business owners, you don’t have the options or resources to avoid dealing with customers. You still have to grow your businesses, get in touch with your customers, and collect payments.

WikiPro has features that will help businesses get the support they need, adapt their operations, and quickly update customers about their latest challenges.

Texting is the preferred communication channel in today’s world. This is even more important during the pandemic. Research shows that SMS open…

Chat widget, also known as live chat widget, is quite popular in websites nowadays. Live chat widgets are most often used when a site visitor has a question that they want answered quickly.

People come to your website for various reasons. They might want to buy from you, need help with a product or service they’ve already purchased, or just browse. Regardless of why they’re there, you have an opportunity to engage with them and give them a great experience with live chat.

The live chat widget has a serious limitation. Customers can chat with a live agent and close…

Online reviews matter. For small businesses, the competitions are typically high. You need good reviews on Google or Facebook to stand out.

This survey[1] found that 86% of customers will pay more for a service provider with higher reviews and ratings on the reviews site such as Google, Yelp, Facebook etc. Not only that, but online reviews can help businesses get more customers. With better reviews, you can charge more for your services!

Online reviews are important. But how do you get them?

Enter WikiPro online reviews, you can easily get a lot of online reviews quickly.


You send…

Sam Xia

CTO of WikiPro, All-in-one Business to Customer Communication Platform.

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